Gumming it Up!
Thursday, December 11th, 2008I just ran into a friend who said, “Boy do people out there ever need YOU!” Since I was not sure what she meant by that, I extracted an explanation….
“Well I was just at the grocery store and these cashiers drive me NUTS… Here she is checking out my groceries and the whole time is smacking away at her chewing gum.”
Chewing gum is not professional, but in a place that sells food it goes to a whole new level of unprofessional. Now this might appear to be a “little” thing, but how interesting that while this particular store is spending thousands of dollars on renovations, the one thing noticed by this customer was the gum in the cashier’s mouth!
Have you made time to walk the halls of your business and see what is being seen by your customers? …something to think about!